Warranty

Last updated: 09 July 2026

tintUK is a trading name of GI Training Ltd. Interior film is covered by an 8-year supplier warranty from Window-Tint.co.uk. Exterior film is supplied by Window Films Direct and is covered for 5 years. tintUK also provides a 12-month workmanship warranty. Your invoice is proof of purchase and installation and should be kept if you need to make a claim.

Supplier film warranty

8 years interior

5 years exterior

Window-Tint.co.uk covers manufacturing defects in interior film. Window Films Direct covers exterior film. If a claim is accepted, that supplier sends replacement film.

Workmanship warranty

12 months

If the film lifts, bubbles or peels because of how it was fitted, tintUK will put the installation right.

Supplier warranty

Interior film installed by tintUK is covered by an 8-year manufacturer warranty from Window-Tint.co.uk, subject to that supplier’s warranty terms, conditions and exclusions.

Exterior film is supplied by Window Films Direct and is covered for 5 years, subject to that supplier’s warranty terms, conditions and exclusions.

Both periods begin on the installation date shown on your invoice.

tintUK is the installer and does not provide an additional film warranty beyond the relevant supplier’s warranty unless specifically stated in writing.

If the supplier accepts a claim, they will send new film. For interior film, that supplier is Window-Tint.co.uk. For exterior film, that supplier is Window Films Direct. Refitting that film after the 12-month workmanship period is not included unless agreed in writing.

What the supplier warranty covers

The supplier warranty covers defects in the window film, subject to the supplier’s terms and conditions. This may include manufacturing defects such as:

  • Bubbling, peeling or adhesive failure.
  • Delamination of the film.
  • Premature fading or discolouration caused by a manufacturing defect.

All warranty claims are subject to inspection and approval in accordance with the supplier’s warranty terms.

Installation workmanship

tintUK will carry out all installation work with reasonable care and skill.

We warranty that workmanship for 12 months from the installation date, for both interior and exterior fits. If the film lifts, bubbles or peels because of how it was fitted, we will put the installation right.

Any concerns relating to the original installation should be reported to tintUK as soon as reasonably possible.

What is not covered

The supplier warranty does not cover damage caused by:

  • Accidents, impact, vandalism or deliberate damage.
  • Scratches, cuts or other physical damage to the film.
  • Incorrect cleaning, abrasive materials or unsuitable cleaning products.
  • Misuse, neglect or improper maintenance.
  • Repairs, alterations or removal carried out by another person or company.
  • Damage to the glass, frames, seals or surrounding structure.
  • Existing defects or damage to the glass.
  • Normal wear and tear.
  • Conditions outside the reasonable control of tintUK or the supplier.

Glass suitability

You must tell tintUK about any known issues with the glass, including cracks, chips, existing damage, specialist coatings, previous treatments or other known defects.

tintUK will take reasonable care when assessing the installation surface. Not all existing or hidden defects may be visible or identifiable before installation.

tintUK reserves the right to refuse installation where the glass or installation conditions are considered unsuitable.

Cleaning and maintenance

To help maintain the appearance and performance of the window film:

  • Use a soft, clean cloth or microfibre cloth.
  • Use a mild, non-abrasive cleaning solution.
  • Do not use abrasive pads, blades, sharp objects or harsh chemicals.
  • Avoid scratching, cutting or damaging the film.

Damage caused by incorrect cleaning or maintenance is not covered by the supplier warranty.

Warranty claims

To make a warranty claim, keep your invoice as proof of purchase and installation.

You may be asked to provide photographs or videos showing the issue.

tintUK must be given a reasonable opportunity to inspect the affected window film before any repair, replacement or removal is carried out.

Acceptance of a film claim is subject to the supplier’s assessment and applicable warranty terms. After the 12-month workmanship period, a valid film defect is still a supplier claim: the supplier sends new film. Refitting that film is not included unless agreed in writing.

Contact tintUK on 07460 037877 or at info@tintuk.co.uk.

Limitation of warranty

The 8-year Window-Tint.co.uk warranty applies only to interior film supplied and installed under your invoice. Exterior film from Window Films Direct is covered for 5 years. Each warranty is subject to that supplier’s terms and conditions.

This warranty covers defects in the window film only, as determined and approved by the supplier.

Your statutory rights

Nothing on this page affects your statutory rights.

Business details

Trading name
tintUK
Legal business name
GI Training Ltd
Interior film supplier
Window-Tint.co.uk
Interior supplier warranty
8 years
Exterior film supplier
Window Films Direct
Exterior supplier warranty
5 years
Workmanship warranty
12 months
Phone
07460 037877
Email
info@tintuk.co.uk

Your invoice acts as proof of purchase and installation for the purpose of the supplier’s warranty.